Intake Hours and Location

Monday through Friday, 9:00 AM to 4:30 PM
47 West Street, Boston
Call 617-423-9575 (ages 14–24)

 

Services

Street Outreach and Mobile Medical Van


Street Outreach is Bridge’s daily “foot patrol” of trained outreach workers who make regular, consistent contact with homeless youth on the streets throughout a range of neighborhoods in Boston and Cambridge where homeless youth are known to gather. The Mobile Medical Van (MMV), the first program of its kind in the nation, connects with the street outreach team each weeknight. The MMV is a national model for providing critical care: medical attention, survival kits, clothes, food, and referrals to in-depth, low barrier, open intake services at Bridge, and other agencies as required.


 

Runaway Program

Bridge is the local respondent for the national runaway hotline offering 24-hour access to a counselor and safe overnight accommodations away from the streets for homeless youth ages 14-17 for up to 72 hours.

 

Counseling and Support Services


Bridge’s licensed clinical counselors are trained and experienced in working specifically with homeless youth and utilize a variety of counseling methods tailored to each youth including trauma informed and positive youth development approaches. Counselors “meet youth where they are at” during their initial intake and set up appointments for follow up counseling sessions or provide referrals to Bridge’s in-house services or to outside agencies.


 

Transitional Day Program (TDP)

This is Bridge’s drop-in center where homeless youth receive survival aid each day during the week. Youth can have a hot meal, take a shower, access lockers, and do their laundry; and connect with TDP case managers to obtain documentation papers (identification cards, transcripts, CORI records, etc.), participate in life skills workshops, and enjoy community dinners.

 

In-House Medical and Dental Clinics



Bridge offers weekly free medical and dental services staffed by healthcare professionals from Healthcare for the Homeless and Tufts and Harvard Dental Schools at its West Street headquarters location.


 

Education and Career Development Program

This program encompasses a three-tier approach to academic and career success. (1) Classes to prepare youth to earn their alternative high-school degree are provided on a flexible schedule with small class sizes, and rolling admission that enables youth to enroll at any time. Morning and afternoon classes accommodate students who work. Many youth enter the program after being out of school for several years. (2) College Pathways provides guidance counseling to youth who wish to enter or continue college and may include financial aid incentives to help youth enter and stay in college or job training programs. (3) Career Development offers Open Job Search hours and job training in soft skills.

 

Emergency Residence (ER)



This unique residential program is a short-term transitional residential program for homeless youth who are able to commit to intensive counseling, maintain employment, save 70% of their income, continue their education, and work with case managers to obtain long-term transitional or permanent housing. During the winter months, Bridge opens up the Warming Center, as an adjunct to the ER, each night to youth who need overnight shelter and survival each day from November through April.


 

Transitional Living Program (TLP)

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This is Bridge’s long-term transitional residential program for up to 12 young men and women, ages 18-24, at any given time. Residents are required to maintain employment, continue their education, meet weekly with a Bridge counselor, and work with case managers on reaching their goals. Residents have access to all of the services at Bridge; and may stay in the TLP for up to two years.

About Successful Transitions to Adulthood Research Study (STARS):  A study funded by the federal government is being done to determine how the Bridge Over Troubled Waters TLP helps youth attain housing, education, and employment, and live independently. There will be more applicants than spaces available in this program. Youth who are eligible for the program and agree to participate in the study will be selected into the program based on a lottery, so some youth will get into the program and some will not.

 

Single Parent House (SPH)



This is Bridge’s open-intake, voluntary transitional living program for pregnant and parenting homeless young women and their children--the only one of its kind in the City of Boston. The SPH serves eleven families at any given time and they may stay for up to two years.