Located in downtown Boston, Bridge Over Troubled Waters is the city's foremost organization dedicated to transforming the lives of runaway, homeless and high risk youth through safe, supportive, and encouraging relationships and effective and innovative services that guide them toward self-sufficiency and fulfilling, meaningful futures.

After more than 45 years, it remains a national model and program incubator for youth development services which are effective in helping the most vulnerable homeless youth turn their lives around. If you care about making a difference in the lives of young people, we are interested in hearing from you!

Bridge Over Troubled Waters is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We provide competitive compensation and excellent benefits including: Medical Insurance, Dental Insurance, Employer paid Life, Short and Long Term Disability Insurance, Vacation, Holiday, Sick, Personal and Birthday Time, 401(k) Retirement Plan.

Please email cover letter and resume to: HR@bridgeotw.org

SIX CURRENT JOB OPENINGS:

Facilities Manager

OPPORTUNITY

Reporting to the Director of Finance and Administration, our Facilities Manager is responsible for the management of the day to day maintenance and functioning of our buildings and for developing the systems and controls necessary to ensure the safety, security and proper maintenance of all of our physical assets and properties. 

 SPECIFIC RESPONSIBILITIES INCLUDE:

  • Plans and directs the facility related activities and works with the Director of Finance and Administration to provide oversight of the maintenance of all Bridge buildings and physical assets

  • Establishes preventative maintenance programs, oversees processes needed for maintenance, emergency repairs, safety programs, and renovations

  • Works closely with the Director of Finance and Administration to implement best facilities and maintenance practices, and to actively participate in gas and energy reduction efforts and goals.

  • Reviews HVAC, security and fire systems, monitors safety compliance, coordinates inspections and ensures compliance with codes and regulations

  • Negotiates contracts with vendors who provide services, supplies, and special facilities projects; obtains competitive bids from contractors and oversees their work and related budgets

  • Oversees routine maintenance schedules of HVAC, major appliances and equipment in all locations

  • Responds to emergency situations as appropriate during working and off-hours

  • Provides oversight and compliance with fire inspections and keeps log of drills; ensures compliance with insurance, licensing and regulatory agencies

  • Assesses the allocation of existing space, current needs, and assigns or reassigns as necessary

  • Creates and maintains an inventory system for supplies, keys, and equipment; orders and distributes supplies

  • Participates in developing an operating budget for facilities

 QUALIFICATIONS AND EXPERIENCE

You should have a Bachelor’s Degree and a minimum of five years of facilities and management experience and familiarity with all maintenance trades, including plumbing, electrical, mechanical, HVAC, carpentry and painting. You should have the proven ability to prioritize multiple projects in a dynamic environment; excellent interpersonal and negotiation skills; and be able to maintain excellent relationships with outside constituents. Knowledge of Microsoft Office software is also required.

Date added: 10.5.18


Human Resources Representative (Part-time)

 OPPORTUNITY

The HR Representative is responsible for supporting all areas of the Human Resources function including recruitment and employment, performance management, employee relations, compensation and day to day HR administration.  This position plays an important role in implementing and maintaining effective HR systems and policies and for providing timely customer service to Bridge’s staff and management. This is a great opportunity to use your HR knowledge and skills to support our mission and the critical work that we do on behalf of at risk youth in our city.

 RESPONSIBILITIES

  • Maintains confidentiality of all HR related and sensitive matters

  • Assists with job postings, reviewing resumes, phone screens applicants, schedules interviews and responds with follow-up letters at the end of the recruiting process

  • Processes background checks and references and prepares job offer letters and materials for candidates

  • Coordinates the orientation and onboarding process with the hiring manager, payroll and other management staff; completes new hire documentation and employee files

  • Completes Forms I-9, verifies I-9 documentation and maintains I-9 files

  • Updates and maintain HR records which will include filing/copying/scanning documents

  • Maintains organization charts and updates job descriptions

  • Assists with processing of terminations and exit interviews

  • Serves as point of contact for staff for HR inquiries and issues and responds to requests in a timely manner

  • Ensures HR policies and practices are understood and assists employees as needed

  • Coordinates annual benefits open enrollment meetings; produces and distributes communication to employees regarding open enrollment changes and information

  • Assists in the management of FMLA, workers' compensation, employment verifications and issues related to state and federal compliance

  • Maintains hard-copy personnel and other HR related files to document personnel actions and to provide information for payroll and other uses

  • Provides general administrative support for the HR function including filing, data entry, and related tasks

 QUALIFICATIONS AND EXPERIENCE

You should have a Bachelor’s degree and at least 1-3 years of HR administrative experience or an equivalent combination of education and relevant experience.  You must be proficient in Microsoft Office and have demonstrated in your employment:

  •  Dependability, confidentiality

  • A high degree of integrity and professionalism

  • High energy, ability to multi-task and strong follow through

  • Excellent interpersonal, verbal and written communication skills

  • Proven ability to prioritize work and assignments

  • An ability to work independently, while exercising good judgment and initiative

 Date added: 10.5.2018


Awake Overnight Emergency Residence Counselor

POSITION SUMMARY 

The Awake Overnight Counselor will be responsible for the supervision of all clients during the overnight shift at the Emergency Residence Program. Maintaining a safe and positive environment and ensure clients well-being. Overnight Counselors need to be alert and able to respond to any issues that may arise.

Specific responsibilities include:

  • •      Familiarize new youth with the  program

    •      Provide clients with advocacy, referrals, crisis intervention and supportive counseling appointments

    •      Ensure clients are following the guidelines and expectations of the program

    •      Monitor clients behaviors to ensure the safety of themselves and those around them through direct client/ staff interaction

    •      Prepare clients for independent living through various life skills activities.  Which includes cooking, socialization, and group interaction

    •      Participate in monthly all staff meeting

    •      Supervision with Emergency Program Coordinator

    •      Ensure that all activities, services and programs through Bridge are conducted in a manner that is sensitive to and shows respect for the cultural and ethnic diversity for all Bridge clients 

    •      Must have the ability to remain awake and alert during the overnight shift

Qualifications and Experience: Bachelor’s Degree and two or more years’ experience working with adolescents or equivalent combination of education and experience. CPR/First Aid Certified, and previous experience in one or more of the following areas: homelessness, substance abuse, human service organization. Valid  Massachusetts driver’s license required and continuous clean driver’s record.

Date Added: 09.18.18


 Residential Counselor, Transitional Living Program

POSITION SUMMARY 

The Residential Counselor will be responsible for the daily supervision of the residents of our Transitional Living Program.

Specific responsibilities include:
Case Management:

  • Supervise the activities of residents in the program

  • Orient new youth to the program

  • Maintain an active client caseload

  • Provide residents with advocacy, referrals, crisis intervention and supportive counseling

  • Assist in developing and implementing appropriate service plans with residents

  • Ensure residents are following the guidelines and expectations of the program; giving consequences or discharging when appropriate

  • Monitor residents behaviors to ensure the safety of themselves and those around them

Administration:

  • Assist residents in maintaining household standards of cleanliness

  • Coordinate recreational activities

  • Assist in the maintenance of program statistics and client records

  • Participate in weekly program staff meeting

  • Participate in monthly all staff meeting

Diversity:

  • Ensure that all activities, services and programs through Bridge are conducted in a manner that is sensitive to and shows respect for the cultural and ethnic diversity for all Bridge clients

Qualifications and Experience: Bachelor's Degree in Sociology, Psychology, Social Work or Human Services and Previous experience in one or more of the following: homelessness, substance abuse or human services organizations through internships or work experience.  Valid Massachusetts driver's license required and continuous clean driver's record. 

Date Added: 04.09.18


 Transitional Day Program (TDP) Counselor

POSITION SUMMARY 

The Transitional Day Program (TDP) Counselor is responsible for the practical functioning of the TDP on a daily basis. This position will focus on the survival aid, assessment, referral, and placement for the ‘hard to reach’ street youth that we serve.

Specific responsibilities include:
Case Management:

  • Respond to drop-in clients including: breakfast, lunch, showers, laundry, computer games, field trips, outings, and physical exercise

  • Provide regular skills-building activities and prevention workshops

  • Provide educational and job development referral

  • Assist homeless youth in obtaining permanent housing

  • Provide advocacy services

Public Relations:

  • Serve as liaison/advocate between the program and the community including surrounding neighbors to build partnerships

Diversity:

  • Ensure that all activities, services and programs through Bridge are conducted in a manner that is sensitive to and shows respect for the cultural and ethnic diversity for all Bridge clients

Qualifications and Experience: Bachelor's Degree and one year experience working with young adults. Previous experience in one or more of the following areas: housing search/placement, job development, community relations, and recreational counseling. Valid Massachusetts driver's license required and continuous clean driver's record.

Date Added: 04.13.18

 

Emergency Residence Counselor

POSITION SUMMARY 

Reporting to the Program Coordinator, you will be responsible for the supervision of the clients of our Emergency Residence Program and for providing them with advocacy, referrals, crisis intervention and supportive counseling appointments. You will ensure that our clients are following the guidelines and expectations of the program and monitor their behaviors to ensure the safety of themselves and those around them. In addition, you will prepare clients for independent living through various life skills activities including cooking, socialization, and group interaction ensuring that all activities and services through Bridge are conducted in a manner that is sensitive to and shows respect for the cultural and ethnic diversity for all of our clients.

Schedule: 4 ten-hour days per week; 2 first shift days, 8 AM to 6 PM and 2 second shift days, 12 PM to 10 PM. May include weekend days.

Qualifications and Experience: You should have a Bachelor's Degree and two or more years’ experience working with adolescents in one or more of the following areas: homelessness, substance abuse or in a human service organization.  CPR/First Aid Certification preferred.

Date Updated: 03.19.18