Bridge Over Troubled Waters is a National Runaway and Homeless Youth Grantee
Hosted by the Administration for Children & Families, this conference convened key stakeholders to learn about emerging best practices in providing effective services to homeless, runaway, and at-risk youth.
Executive Director Elisabeth Jackson, and Director of Programs Peter Ducharme attended the 2018 conference in Austin, Texas 2018 National Runaway and Homeless Youth (RHY) Grantees Training in Austin, Texas, hosted by the Family and Youth Services Bureau (FYSB) and National Safe Place Network (NSPN).
Bridge had successfully submitted a poster, which highlighted our innovative approach to case management, and Elisabeth Jackson spoke on a panel.
Panel: Expertise in Staff Development and Support
Working on the front lines, helping support homeless, runaway, and at-risk youth can lead to compassion fatigue, staff “burnout” and turnover.
Along with her four fellow panelists, Executive Director Elisabeth Jackson discussed how to implement a successful workplace culture and climate, what kind of workforce development programming to establish, and how they provide support in their own organizations.
Our poster highlighted the innovative approach Bridge takes towards Supportive Case Management.
Our counselors ensure that youth take the lead in the conversation-guided case management process. Using iPad technology, which motivates and encourages youth to rate their progress toward meeting goals and program requirements on a sliding scale, the process facilitates capacity for program providers to collect data and focus services, based on aggregated results for each individual, and to document client changes and progress over time.