Bridge is a lead agency overseeing a Safe Place network of 17 sites

What is Safe Place?

Trained Safe Place sites connect youth in crisis with the local licensed Safe Place Agency - Bridge Over Troubled Waters. The network of Safe Place sites are an extension of Bridge’s outreach to homeless and runaway youth.

How do I get help? How does a Safe Place work?

When a youth sees the distinctive yellow diamond sign with black lettering and walks in to ask for help, staff at the Safe Place site are trained to connect each youth in need with Bridge for further support.

  • Enter a Safe Place location and ask for help

  • The site employee will help you settle in to wait while they call the local Safe Place licensed agency, which is Bridge Over Troubled Waters.

  • Within 20-30 minutes, or less, a Bridge Over Troubled Waters counselor will arrive to talk with you, and if necessary, provide transportation to Bridge for counseling, support, a place to stay, or other resources.

  • Once at Bridge, you will meet with our Adolescent Runaway Counselor for additional support.

To find the nearest Safe Place:

Visit https://www.nationalsafeplace.org/find-a-safe-place and plug in your zipcode or address.

Map of Safe Place sites

Where can I go?

To find the nearest Safe Place, visit https://www.nationalsafeplace.org/find-a-safe-place and plug in your zipcode or address.

Listed below are all of our Safe Place Sites (in alphabetic order), also shown on the map above for visualization purposes.

  • Boston Public Library, Jamaica Plain branch

  • Boston Public Library, South Boston branch

  • Boston Public Library, West End branch

  • Teen Central at Boston Public Library, Copley Square branch

  • Dorchester Welcome Center, Boston Public Schools

  • East Boston Welcome Center, Boston Public Schools

  • Roslindale Welcome Center, Boston Public Schools

  • Roxbury Welcome Center, Boston Public Schools

  • Bridge Over Troubled Waters, Boston

  • Bridge Mobile Medical Van: Boston Common, Copley Square and Harvard Square in Cambridge

  • Eliot Family Resource Center, Everett

  • Haley House Soup Kitchen, South End

  • More Than Words, Boston

  • More Than Words, Waltham

  • Project Trust at Boston Medical Center

  • Succeed Boston, Roslindale

  • Wang YMCA of Chinatown, Boston

What if I can’t leave? Try TXT 4 HELP

TXT 4 HELP counselors can provide support via text, and can offer additional suggestions for immediate help regardless of where you are. This works anywhere in the US. TXT 4 HELP can be used for the same reason you may go to a Safe Place site - abuse, bullying, family problems, depression, suicidal thoughts, and others.

Here’s how it works:

  • Text the word “safe” and your current location (address, city, state) to 4HELP (44357).

  • Within seconds, you will receive a message with the closest Safe Place site and phone number for the local youth agency.

  • For immediate help, reply with “2chat” to text interactively with a trained counselor. 

It’s quick, easy, safe, and confidential. TXT 4 HELP is a free service offered to all youth in crisis.
*Messaging/data rates apply.
* If there is not a Safe Place in your community, you will receive information on the closest youth service organization. 

What is Safe Place?

there are SEVENTeen safe place sites you can go to if you need help.

there are SEVENTeen safe place sites you can go to if you need help.

Trained Safe Place sites connect youth in crisis with the local licensed Safe Place Agency - Bridge Over Troubled Waters. The network of Safe Place sites is an extension of Bridge’s outreach to homeless and runaway youth. Each Safe Place is an access point to Bridge’s programs and services.

Bridge joined the National Safe Place Network in July 2016

Bridge became a lead agency to create a network. Two and a half years later, we are excited to have expanded our Safe Place network to host seventeen sites, including most recently Haley House Soup Kitchen in Boston’s South End in January 2019 and More Than Words - Boston & Waltham in July 2019.

Last year, 135 underage youth ages 14-17 connected with Bridge as a Safe Place in their time of distress. No matter where in Eastern Massachusetts, Bridge is ready to provide safety for underage youth.

Our network of Safe Place Sites

There are currently seventeen sites youth can go to when they need supportive services or are dealing with a crisis. Bridge Over Troubled Waters is one site, at 47 West Street, Boston, MA, along with Bridge’s Mobile Medical Van when it is on the Boston Common, in Harvard Square, or in Copley Square. Additional sites include several Boston Public Libraries and Boston Public School Welcome Centers, More Than Words - Boston and More Than Words - Waltham, and the Wang YMCA of Chinatown in downtown Boston. To find the nearest Safe Place, visit https://www.nationalsafeplace.org/find-a-safe-place and plug in your zipcode or address.